Terms of service.

Who this applies to

Visitors to citesurge.com, readers of our content, and agency teams on paid engagements. Using the site means you accept these terms.

Our services

CiteSurge provides generative engine optimization services: audits, implementation retainers, monitoring, and managed content engagements. Scope, deliverables, and pricing for each engagement live in a signed statement of work.

Your obligations

• Provide accurate information and timely access to the assets we need.
• Review and approve deliverables inside the windows we agree on.
• Pay invoices on the schedule in your statement of work.

Our obligations

• Deliver the scope of work as written.
• Maintain reasonable confidentiality of your data.
• Tell you early if something will slip.

Payments

Processed by Stripe. Subscriptions renew automatically until cancelled. Custom engagements invoice per the statement of work. Refunds follow the terms of each plan.

Intellectual property

Content we publish on citesurge.com is ours. Deliverables we produce for you are yours on payment. Our methodology, internal tooling, and the CiteSurge brand remain ours.

Liability

We do not guarantee a specific AI citation share, a specific ranking, or a specific commercial outcome — the engines decide. Our aggregate liability for any claim under these terms is capped at the fees paid to us in the preceding twelve months.

Termination

You can cancel a subscription anytime through the billing portal. Either party may terminate a retainer with 30 days’ written notice, or immediately for material breach.

Governing law

These terms are governed by the laws of Portugal. Disputes go to the competent courts of Lisbon.

Contact

Questions: [email protected].